For travel agencies and tourism

AI SDR for travel agencies: from ad to trip sold

Whoever reaches out through the package ad gets a reply in seconds, at any hour. The AI finds out the destination, dates, and who is traveling and hands off to the next agent in the queue, with the quote already routed. Final price, availability, and documents always stay with the agent.

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  • Replies in seconds, 24/7
  • Agent round-robin with deadline
  • No passport or card details in the chat

Where the trip slips away today

Trips are decided on impulse, and a slow quote loses the sale

  1. The quote request arrives at night and waits until the next day.

  2. The agent spends the day gathering destination, dates, and ages before being able to quote.

  3. The proposal goes out with no follow-up, and the traveler books somewhere else.

The traveler's journey

A straight line from ad to trip sold

Today, the estimate request arrives at night and waits until the next day. Here, the AI replies right away, gathers what the quote needs, and logs every step on the pipeline card.

  1. AdForm or click to WhatsApp
  2. AI repliesIn seconds, at any hour
  3. QualificationDestination, dates, and who's going
  4. Round-robinThe next agent in the queue
  5. Agent30 min to reply
  6. QuoteDestination, departure, and travelers on the card
  7. ProposalThe amount on the card
  8. Trip soldSyncs back to your system and to the ad

Done in the dashboardSyncs back to your system and to your ads

Built for travel agencies

The night-time request answered before the traveler books somewhere else

Agent round-robin with deadline

The qualified traveler goes to the next agent in the queue, who has 30 minutes to reply. With no reply, the request moves on to the next one, and the quote doesn't go cold in anyone's inbox.

The pipeline the agency uses

New contact, qualified, in progress, quote, proposal sent, booking, and trip sold. The quote requires the destination, departure date, and number of travelers; booking requires the payment method and the tour operator.

Agency safeguards already on

The AI doesn't guarantee prices, availability, or visas, and doesn't ask for passports, CPF, or cards in the chat. Final pricing, terms, and documents come from the agent, in the quote and the booking.

From Spend to Sold Trip

Upload your ad spend spreadsheet and see, by campaign, ad set, and ad, what each request, each proposal, and each trip sold cost.

Teach your ads to bring in people who travel

With conversions on, every qualified request, proposal, and sold trip is sent back to Meta, with the sale value. Campaigns start looking for people similar to those who booked a trip, not just those who clicked. Phone numbers and emails are sent encrypted.

Examples use fictional companies, people and numbers.

Ready on day one

During onboarding, the specialist sets up your account for the “Tourism and travel” industry, and it starts out ready to go

This is what your account gets on first login, taken from the same template that builds the dashboard. You can change everything later, from stage names to questions.

The pipeline

  1. New contact
  2. Qualified
  3. In progress
  4. Quote
  5. Proposal sent
  6. Booking
  7. Trip sold

The qualification questions

  • Destination and trip type“Where are you thinking of traveling to?”
  • Travel dates“When is the trip?”
  • Who is traveling“How many people are traveling?”
  • How much they want to invest“Do you have an idea of how much you want to spend on this trip?”
  • Occasion and style“Is it a special occasion? Honeymoon, birthday, family vacation?”
  • Travel documents“Is the trip outside Brazil?”

By the numbers

Pipeline stages
7
Deal fields
9
Qualification items
6
Re-engagement messages
3

Industry considerations: The AI doesn't guarantee prices, availability, or visas: pricing and terms come from the agent's quote, and passports, CPF, or cards never go through the chat.

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How it starts

In one afternoon, without replacing your agency's system

Connect the agency's WhatsApp

The official account, with approved templates. The traveler gets the first reply within seconds.

Choose the Tourism and travel template

In Pipeline → New board, the board comes with the stages, the quote fields, and round-robin already on. Then just set up the agent queue.

Build the agency's knowledge base

Destinations, featured packages and what they include, payment methods, cancellation rules, and the Cadastur number. The AI only answers what is in the knowledge base.

Does the AI quote package prices?

Only what's in the knowledge base, shown as “starting at,” with a note that airfare and hotel prices can change until booking. The proposal with the final price comes from the agent, after the quote.

What about documents, visas, and child travel?

The AI doesn't say whether a document is enough or whether a visa will be granted. It only asks whether the trip is outside Brazil and hands the case to the agent, including when a child will travel without their parents or with only one of them.

What about LGPD?

The AI doesn't ask for passports, CPF, ID photos, or card details in the chat. For children, only the age, asked of the adult. If someone needs assistance during the trip, it is stored as sensitive data and masked on screen.

Can I advertise packages in campaigns?

Yes, as long as the message includes the agency's Cadastur number, as Brazil's General Tourism Law requires, and the advertised package has up-to-date prices and dates in the knowledge base.

Watch your next trip request get a reply in seconds

We'll show you with your own ads and pipeline.

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