Reseller portal access: log in, set the password and sign the reseller agreement
Reseller portal access is the entry path for those who resell the platform under their own brand: set the password from the invitation, sign the reseller agreement in the waiting room, wait for the release and enter the reseller area with email and password.
Who can use it
Role
What you see and do
Owner
The portal has no team roles: each reseller has a single access, with the email and password from the partner registration, and it is the same login for the waiting room and the reseller area. The area only opens after the reseller agreement and the release.
Admin
Not applicable: the end customer's account has its own login on the customer panel and does not enter the reseller portal. The end customer never sees the portal.
Agent
A customer account's agent does not access the portal; anyone who tries to log in without being a reseller receives a refusal with the reason.
Screens
"Entrar na sua área" (Go to your area)
The reseller login screen is for the reseller to enter the reseller area with the same email and password as the partner registration.
Address in the dashboard: /revenda
The "Entrar na sua área" (Go to your area) screen in a demo account, with names and values blurred.
How to get there: Through the reseller address; anyone already logged in goes straight to the "Visão geral" (Overview).
Reseller Area
The presentation panel beside the form: the brand is yours, the wallet inherits the brand and the preview shows what the customer sees.
"Rodapé" (Footer): those who only take part in the referral program log in through the partner door.
"Entrar na sua área" (Go to your area)
The login form.
Fields and filters
"E-mail" (Email)required
The email from the partner registration.
"Senha" (Password)required
The same password set in the invitation.
Buttons and actions
"Entrar" (Log in)
Logs in to the portal and opens the "Visão geral" (Overview).
"Abrir o meu portal e ver o que falta" (Open my portal and see what's missing)
Appears when the area has not yet opened for a reseller (for example, the agreement is missing): goes to the waiting room with the same credentials.
Wrong credentials: the message asks you to check them and use the password set in the invitation.
Area still closed: the reason message appears in a neutral tone, not as an error, with the path to the waiting room.
Top of the portal (after logging in)
The bar that accompanies every screen of the reseller area.
Buttons and actions
"Tema: claro" (Theme: light)
Switches the portal theme between light, dark and the system one.
"Menu da sua conta" (Your account menu)
Opens the menu with your name and the "Revendedor" (Reseller) role.
"Sair" (Log out)
Ends the session and goes back to the reseller login screen.
Your published brand (logo, or the initial in your color with the name) and the "REVENDA" (RESELLER) badge.
The name and description of the current screen.
Side menu (on mobile, a horizontal strip) with "Visão geral" (Overview), "Sua marca" (Your brand), "Carteira" (Client portfolio), "Preços e margens" (Prices & margins) (when released), "Módulos" (Modules), "Repasses" (Payouts) and "Demonstração" (Demo).
Screen states
Loading
The button shows "Entrando…" (Logging in…) while it checks the credentials. After logging in, the portal shell appears as a skeleton until the session loads.
If something goes wrong
If the area does not open after login, "Não conseguimos abrir a sua área" (We couldn't open your area) appears, with the reason and the "Tentar de novo" (Try again) button. An expired session goes back to this screen.
"Definir senha do portal" (Set portal password)
The set-password screen is for the invited reseller to create the portal password from the invitation email link and go on to sign the reseller agreement.
Address in the dashboard: /revenda/definir-senha/‹…›
How to get there: Through the link in the reseller program invitation email.
Reseller Program
The panel on the side: you sell under your brand, at the price you set, and your share comes out of the customer's own charge. The reseller area opens when the agreement is signed by both parties.
Almost there!
Set the password to log in to the portal and sign the reseller agreement.
Fields and filters
"Nova senha" (New password)required
Minimum of 8 characters.
"Confirmar senha" (Confirm password)required
The same password, to confirm.
Buttons and actions
"Definir senha e entrar" (Set password and log in)
Saves the password and opens the reseller waiting room.
A short password, or one that differs from the confirmation, is rejected immediately, with the reason.
Invalid or expired invitation: the screen asks for a new invitation from the platform team.
Screen states
Loading
The button shows "Salvando…" (Saving…) while it saves the password.
"Portal do Revendedor" (Reseller Portal)
The "Portal do Revendedor" (Reseller Portal) is the reseller waiting room: it shows the reseller agreement to sign, the details that go into it and the steps until the reseller area opens.
Address in the dashboard: /revenda/portal
How to get there: After setting the password from the invitation, or through the "Abrir o meu portal e ver o que falta" (Open my portal and see what's missing) button on the login screen. Anyone who is also a referral partner sees the same block at the top of the "Portal do parceiro" (Partner portal).
"Cabeçalho" (Header)
The portal name and your name.
Buttons and actions
"Sair" (Log out)
Ends the session and goes back to the reseller login.
Reseller Agreement with Own Brand
The card for the agreement that governs the resale: selling under your brand, setting the price and receiving your share within the customer's charge. The full text opens in the electronic signature, and the area is released when both parties sign.
Buttons and actions
"Assinar contrato de revenda" (Sign reseller agreement)
Generates the agreement and opens the electronic signature page in a new tab. Stays blocked while agreement details are missing.
"Abrir contrato de revenda para assinar" (Open reseller agreement to sign)
Reopens the signature page of an already generated agreement.
"Já assinei — atualizar" (I've already signed — refresh)
Reloads the agreement status after signing.
Agreement not yet available: the screen explains that the wait is on the platform's side and that nothing on your side is pending.
Agreement refused or with an expired link: a notice and the button to generate a new one.
After your signature: a notice that the platform's signature is still missing.
Details that go in the agreement
The qualification form that comes before the agreement; the fields and the help for each one change depending on whether the document is for an individual or a company.
Fields and filters
"‹campo do contrato›" (‹contract field›)
The details that identify you in the agreement, such as document and address; an individual answers marital status and a company answers legal representative.
Buttons and actions
"Salvar dados do contrato" (Save contract details)
Saves the details; with everything filled in, signing is released.
"Revisar" (Review)
With the details complete, reopens the form for review before signing.
"Fechar" (Close)
Collapses the form.
Without a CPF or CNPJ on the registration, the screen asks you to contact the platform and have it added before signing.
Your resale
The steps until the reseller area opens, each with its real status and an explanation on hover.
Buttons and actions
"Abrir a minha área de revenda" (Open my reseller area)
Appears when the area has been released and leads to the reseller area login.
"Contrato de revenda" (Reseller agreement): "Concluído" (Completed), "Dispensado" (Waived) (when the platform released it without a signature), "Agora" (Now) or awaiting the platform.
"Liberação da sua área" (Release of your area): done by the platform after the agreement, with a notice by email.
"Sua marca, seu endereço e sua carteira" (Your brand, your address and your wallet): what you set up after the release.
Partnership ended: instead of the steps, only the message with the resale status appears.
Screen states
Loading
A loading indicator fills the screen until the portal knows who you are.
If something goes wrong
Could not load the panel, with the "Tentar de novo" (Try again) button.
Someone who only takes part in referrals opens this address
Is taken to the "Portal do parceiro" (Partner portal).
Missing or expired session
Goes back to the reseller login screen.
Step by step
How to log in to the reseller portal for the first time
Open the link in the reseller program invitation email.
Fill in "Nova senha" (New password) and "Confirmar senha" (Confirm password) and click "Definir senha e entrar" (Set password and log in).
In the waiting room, fill in the "Dados que vão no contrato" (Details that go in the agreement) and click "Salvar dados do contrato" (Save contract details).
Click "Assinar contrato de revenda" (Sign reseller agreement) and sign on the page that opens.
Go back and click "Já assinei — atualizar" (I've already signed — refresh). When the area is released, use "Abrir a minha área de revenda" (Open my reseller area).
How to log in to the reseller area
Open the reseller login.
Fill in "E-mail" (Email) and "Senha" (Password) (the same as the partner registration) and click "Entrar" (Log in).
If the area is not open yet, click "Abrir o meu portal e ver o que falta" (Open my portal and see what's missing).
How to find out what is missing for the reseller area to open
Enter the waiting room ("Portal do Revendedor" (Reseller Portal)).
Read the steps in "Sua revenda" (Your resale): each one's badge tells you whether it is your turn, whether it is with the platform or whether it has already been completed.
How to log out of the reseller portal
Click your name in "Menu da sua conta" (Your account menu), in the top corner.
Click "Sair" (Log out).
Frequently asked questions
Is the reseller portal password the same as the partner program one?
Yes. The reseller uses the same email and password from the partner registration in the waiting room and in the reseller area.
I signed the referral agreement. Does that release the resale?
No. Resale and referrals are different businesses, each with its own agreement; the reseller area depends on the reseller agreement.
I signed the agreement, but the area did not open. Why?
After both parties sign, the platform releases the area and notifies you by email. The "Liberação da sua área" (Release of your area) step shows where things stand.
Does my end customer log in here?
No. The end customer logs in to their own panel, through your own address and with your brand. The reseller portal is only for those who resell.
The invitation link expired. Now what?
Ask the platform team for a new invitation; the old link no longer works to set the password.
Can I have more than one login on the reseller portal?
No. The portal has a single access per reseller; there are no Owner, Admin or agent roles as in the customer panel.